Resident Select is a tailored sales support tool built for the Aged Care, Home Care & Retirement Village industries to increase revenue, reduce costs and risks whilst providing financial clarity for both customers and staff.

See what Resident Select can do for you

Set yourself apart in the Aged Care market.
Can you afford to be without it?

Features

Client Cost calculators

  • Calculates Age Pension, MTCF & BDF
  • RAD & DAP calculations
  • RAC & DAC based on your refurbishment status and <> 40% ratio position
  • RAD Refund Guide and Internal Client Profile Calculator

Inbuilt Brochure

  • Easy to maintain visual overview of your services with text and photos

Reporting for Management

  • Detailed information for planning, coaching and management
  • Assess your sales activity at a glance

Client Relationship Management System (CRM)

  • Wait List (permanent and respite)
  • Customer details, reminders and activities recorded
  • Email Functionality with inbuilt templates for easy communication

Legal Agreements

  • Aged Care Agreements at the touch of a button

Benefits

Aged Care Organisation

  • Reduce unnecessary appointments and admission delays
  • Differentiate yourself from your competitors
  • Measure sales performance
  • Empower staff with resources to do their jobs more efficiently
  • Keep up to date with the funding changes

Facility Manager/Sales Advisor

  • Show customers the affordability of your facility immediately
  • Understand a customer’s financial position prior to entry
  • Inbuilt brochure supports the delivery of key information to customers

Aged Care Customer

  • Provides detailed reports that quickly increases financial clarity
  • Payment options clearly explained

Support your Home Care customers
to make informed purchases quicker.

Features

Budgeting Tool

  • Matches customers entitlements and budget with your services
  • Include up-front purchases as well as ongoing services
  • Suitable for self-funded customers

Reporting for Management

  • Detailed sales activity and reporting for planning, coaching and management
  • Assess your sales activity & referral performance at a glance

Inbuilt Brochure

  • Easy to maintain visual overview of your services with text and photos

Legal Agreements

  • Home Care Agreements at the touch of a button

Client Relationship Management System (CRM)

  • Customer details, reminders and activities recorded
  • Email functionality with inbuilt templates for easy communication

Benefits

Home Care Organisation

  • Improved revenue by reducing your customers unspent funds balances
  • Differentiate yourself from your competitors
  • Measure sales performance
  • Empower staff with resources to do their jobs more efficiently
  • Keep up to date with funding changes

Case Manager / Care Advisor

  • Reduce unnecessary visits and highlight what’s affordable immediately
  • Understand your customer’s true needs
  • Easy to maintain list of service offerings
  • Reduce double entry of data using API functionality

Home Care Customer

  • Know quickly what can be purchased with your government
  • Ensures clear and concise conversation
  • Quicker service delivery
  • See what’s affordable with a simple report

Help your customers make informed decisions
with our CRM and customer facing sales tools.

Features

Client Relationship Management System (CRM)

  • Customer details, reminders and activities recorded
  • Email functionality with inbuilt templates for easy communication

Reporting for Management

  • Detailed information for planning, coaching and management
  • Assess your sales activity and referral sources

Inbuilt Brochure

  • Easy to maintain visual overview of your services with text and photos

Benefits

Retirement Village Customer

  • Provide detailed information about your services that customers can view in the comfort of their own home
  • Customers can share key information with others via a detailed online interactive brochure

Village Manager/Sales Advisor

  • Enables staff to track interactions with potential customers
  • Inbuilt brochure supports the delivery of key information to customers

Retirement Village

  • Reduce unnecessary sale delays
  • Differentiate yourself from your competitors via brochure mode
  • Measure sales performance via detailed reporting
  • Empower staff with resources for improved efficiency

Supported Every Step

Built and supported by an Industry leader in Home Care and Aged Care. Training & friendly phone support whenever you need it.